Refund Policy

Last updated: October 2026

Every Abhiramii saree is handcrafted and carefully checked before dispatch. This policy explains when a refund is available.

7-day refund for damaged or faulty products

We offer a refund only if the product you receive is damaged, defective, or has an issue (for example, a wrong item, wrong colour or missing item). You must raise the request within 7 days of delivery.

No refund in other cases

Apart from the cases above, we do not offer refunds. This includes:

Change of mind or no longer wanting the product
Slight variations in colour, print or weave, which are natural in handcrafted sarees
Small colour differences caused by screen or lighting settings
Products that have been used, washed, altered, or had fall/pico work done
Requests raised after 7 days from delivery

How to request a refund

Contact us within 7 days of delivery with your order number.
Share clear photos of the product and the issue, along with photos of the package. An unboxing video helps us resolve your request faster.
Our team will review your request and reply within 2 working days.
Once approved, we will arrange the return of the product. The saree must be returned unused, with original tags and packaging.

Refund process

After we receive and inspect the returned product, the refund is processed within 5–7 working days.
The refund is made to the original payment method.
If you prefer, we can send a replacement instead, subject to stock availability.

See also our Damage Resolution and Shipping Policy.