Damage Resolution

Last updated: October 2026

We pack every saree with care. If your order arrives damaged, defective or incorrect, we will make it right.

Report within 7 days

Please contact us within 7 days of delivery with:

• Your order number
• Clear photos of the product showing the damage or issue
• Photos of the outer package and shipping label
• An unboxing video (recommended, as it helps us resolve your request faster)

If the parcel looks tampered with or damaged at delivery, please mention it to the courier and inform us right away.

What we treat as damage or an issue

• Tears, holes, stains or major weaving defects
• Wrong product, colour or design sent
• Missing items in the package

Natural variations of handcrafted sarees, such as slight colour or print irregularities, are not treated as damage.

How we resolve it

1. We review your photos and reply within 2 working days.
2. Once approved, we arrange the return of the product.
3. After we receive it, you can choose a replacement (subject to availability) or a full refund to your original payment method.

Requests raised after 7 days of delivery cannot be accepted. Please read our Refund Policy for full details.

Contact us

Email: info@abhiramii.com
Phone / WhatsApp: +91 9131270626, +91 9131733505
Address: Ujjain, MP 456010, India